Hateco, Hanoi
Design & Sales Office
Home of the engineering design and sales teams, handling customer requirements and solution development.
Capabilities
From engineering to delivery
Engineering → Manufacturing → Assembly → Trial → Delivery.
Engineering
The design team at the Hateco office engineers automation machines, mechanical tooling and molds to customer requirements.
- Automation machine design
- Jig & tooling design
- Mold design and fabrication
CNC & Machining
Parts are machined at the PM-Vina NC factory in Quoc Oai.
Assembly
Machines and fixtures are assembled and completed in the factory before trial.
Trial
Machines are trial-run and adjusted before delivery to the customer.
Quality
Quality is checked at every step of the workflow — design, machining, assembly and trial — before delivery.
10-step production process
Every project follows the same workflow, from survey to support at the customer factory.
- 01
Request & survey
Receive topic requests from customers, survey and evaluate.
- 02
Concept proposal
Suggest design ideas to the customer.
- 03
Design approval
Agree and approve the design with the customer.
- 04
Detailed design
Prepare mechanical and electrical drawings; build the software program framework.
- 05
Procurement
Order standard and machined equipment from reputable partners.
- 06
Assembly & programming
Assemble mechanical and electrical equipment to assembly standards; program to programming standards.
- 07
Testing & trial
I/O test, dry test and trial run at the workshop.
- 08
Completion
Complete the assembly and the program; confirm the checksheet.
- 09
Packing & delivery
Confirm delivery time, pack and hand over to the customer.
- 10
On-site support
Follow up and fine-tune at the customer factory; operating instructions and technology transfer.
Warranty & technical support
On-site maintenance and remote support team.
1-year warranty
Warranty can be extended on request.
Periodic maintenance
Operator training, technology handover and user instructions.
24/7 support
Requests received 24/7; incidents handled within 24 hours.
Real deployment photos
Equipment built by PM-Vina and installed at customer factories.
AGV units
AGVs completed before delivery.
Factory installation
Automation equipment installed at a customer factory.
Line installation
Equipment line during installation.
Assembly & adjustment
Technicians assembling and adjusting equipment.
Facilities
Quoc Oai, Hanoi
NC Machining Factory
Factory for NC machining, fabrication, assembly and trial runs before delivery.